📋 Legal Document

Kojka Terms & Conditions — A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before opening an account or using any services on Kojka. This constitutes a legally binding agreement between you and Kojka.

Last updated: 1 January 2026 Version 4.2

Key Highlights of the Terms & Conditions at a Glance

Age Restriction & Eligibility

Kojka is for users aged 18 and above only. Account verification is mandatory for everyone. Each person may register only one account.

Bonuses & Rollovers

Rollover conditions apply to all bonuses. Bonus abuse and claiming bonuses across multiple accounts are strictly prohibited.

Payments & Withdrawals

KYC must be completed before making a withdrawal. Withdrawals are only permitted to an account held in the user's own name.

Account Security

It is the user's responsibility to keep their login credentials confidential. If you suspect any unauthorised access to your account, contact support immediately.

Prohibited Activities

Fraud, bot usage, money laundering, and any misuse of the platform are strictly prohibited. Violations will result in account closure.

Responsible Gaming

Kojka supports responsible gaming. Self-exclusion and deposit limit options are available to all users.


01. General Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between the Kojka platform and its users ("you" or "member"). Kojka By using our services through the website, mobile app, or any other digital channel, you are deemed to have agreed to these Terms and Conditions.

Kojka is an internationally licensed online gaming and betting platform. We use world-class technology to deliver fair, secure, and transparent entertainment. You should not use Kojka without reading these Terms and Conditions.

Important: These Terms may be updated at any time. The latest version will always be available on this page. We recommend checking back regularly.

02. Account Registration & Eligibility

To open an account on Kojka, you must meet all of the following requirements:

  • You must be at least 18 Years must be.
  • You must be a person holding a valid form of identification.
  • Each person may open only one Kojka account.
  • All information you provide must be truthful, accurate, and complete.
  • You must open an account in your own name and for your own use.
  • Operating an account on behalf of another person is strictly prohibited.

Providing false information during registration will result in account closure, and any balance in the account may be forfeited. Kojka reserves the right to reject any registration application.

Warning: If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be cancelled.

03. KYC & Identity Verification Process

Kojka complies with international AML (Anti-Money Laundering) guidelines. For this reason, KYC (Know Your Customer) verification is mandatory for every account. Kojka may verify your identity in the following situations:

  • At the time of your first withdrawal request.
  • For high-value transactions.
  • In cases of suspicious account activity.
  • As part of routine verification.

KYC typically requires a photo of your national ID or passport, along with a document proving your address. Kojka usually completes the verification process within 24 to 48 hours.

04. Deposit & Withdrawal Rules

Kojka supports several payment methods, including bKash, Nagad, Rocket, and bank transfer. The following rules apply to deposits and withdrawals:

  • Minimum deposit: BDT 500
  • Minimum withdrawal: BDT 1,000
  • Withdrawals can only be made to an account in the user's own name.
  • Withdrawals are typically processed within 10 minutes to 24 hours.
  • Bonus funds cannot be withdrawn directly — the rollover requirement must be met first.
  • Payments may be withheld if a transaction is suspected to be fraudulent.

Kojka does not charge any deposit fees. However, your payment provider may apply their own charges.

05. Bonus & Promotion Terms

Kojka regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are outlined on the bonus page. General bonus policy:

  • Welcome bonuses are generally subject to a 30x to 40x rollover requirement.
  • Winnings from free spins are subject to a 1x rollover.
  • The rollover completion period is generally 30 days.
  • A maximum bet limit applies when wagering with bonus funds.
  • Claiming multiple bonuses from the same payment method or IP address is prohibited.
  • If bonus abuse is detected, the bonus and any associated winnings will be voided.

Please note: Requesting a withdrawal before completing the rollover will result in the bonus being cancelled.

06. Betting Rules & Gaming Conditions

The following general rules apply to all types of bets and gaming activity on Kojka:

  • Once a bet has been confirmed, it cannot be changed or cancelled.
  • In Sports Betting, if a match is abandoned, all bets will be voided and stakes refunded.
  • Kojka reserves the right to void bets if abnormal outcomes occur due to a technical error.
  • Placing bets by exploiting errors in odds is strictly prohibited.
  • The results of all live games are final and verifiable.
  • Users are solely responsible for all betting decisions they make.

Kojka uses a certified Random Number Generator (RNG) across all games. Every game outcome is entirely random and independent. No external factor can influence the results.

07. Prohibited Activities

The following activities are strictly prohibited on Kojka. Violations may result in account suspension or closure, and the relevant authorities may be notified:

  • Money Laundering: Using Kojka as a vehicle for money laundering.
  • Use of bots: Using automated software or bots to play games.
  • Fraud: Operating an account using a false identity or fraudulent information.
  • Collusion: Colluding with other players to manipulate game outcomes.
  • System Exploitation: Exploiting bugs or vulnerabilities in the platform.
  • Account Sale: Renting out or selling your account.

Important Warning: If evidence of fraud or money laundering is found, the relevant authorities will be notified and legal action may be taken.

08. Account Closure & Suspension

Kojka may suspend or permanently close an account under the following circumstances:

  • Violating any section of the Terms & Conditions.
  • If registration is completed using false information.
  • If KYC verification has not been completed.
  • Account inactive for an extended period (12 months).
  • At the user's own request for self-exclusion.

Eligibility for a balance refund upon account closure depends on the reason for closure. If the account is closed due to a breach of terms, the balance may be forfeited.

Users may also close their own account by submitting a request to Kojka support.

09. Responsible Gaming Policy

Kojka believes gaming should be an enjoyable form of entertainment — but when it becomes a habit or addiction, help is needed. That is why Kojka provides the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit over a specified period.
  • Session Limit: A daily limit on the amount of time spent playing.
  • Cooling-Off: Temporarily suspend your account for a set period.
  • Self-Exclusion: Long-term account closure (ranging from 6 months to permanent).

If you or someone you know is struggling with a gaming problem, please Responsible Gaming View page.

10. Privacy & Data Protection

Kojka takes the protection of your personal information very seriously. We maintain a separate policy covering how we collect, use, and safeguard your data. Privacy Policy Full details are available on the page.

Key points at a glance: Kojka does not sell your information to third parties. Data is not shared except where required by law. All information is protected with 256-bit SSL encryption.

11. Dispute Resolution

If a dispute arises with Kojka, please contact our customer support team first. We are able to resolve most disputes within 72 hours.

If a dispute cannot be resolved through support, it will be referred to international arbitration. These Terms & Conditions are governed by the laws of Malta.

In the event of a dispute over a game outcome, Kojka's server logs will be treated as the final and definitive record.

12. Terms Changes & Updates

Kojka reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. It is therefore advisable to review the Terms & Conditions whenever changes are made.

These Terms were last updated on 1 January 2026.


Terms & Conditions FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

Rollover means you must wager a set multiple of your total bonus amount before you can withdraw. For example, if you receive a bonus of BDT 1,000 with a 30x rollover, you must place a total of BDT 30,000 in bets before withdrawing any bonus winnings. Slots contribute 100% towards the rollover, Live Casino contributes 50%, and Sports Betting contributes 100%.

If your Kojka account remains inactive for 12 consecutive months, an inactivity fee may be deducted each month — however, your balance will never fall below zero. Kojka will notify you in advance by email. To avoid inactivity fees, log in at least once a year.

Yes, you can raise a complaint with Kojka Support. Disputes must generally be submitted within 72 hours of the bet being confirmed. A decision will be issued within 7 business days after reviewing Kojka's server logs. If an error in the server data is proven, the necessary correction will be made.

Yes, different members of the same household may open separate accounts — however, each account must have a unique name, ID document, and bank account. Sharing a payment method may cause issues when claiming bonuses. It is advisable to inform Support in advance if this situation applies.

Once the self-exclusion period ends, your account can be reactivated. For permanent self-exclusion, you may apply after a minimum of 6 months, though approval is not guaranteed. Completing responsible gaming counselling before reactivation is strongly recommended.

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