Gaming should be enjoyable — that's what Kojka believes. That's why we provide every user with the tools and information they need to stay safe. Responsible gaming isn't just a policy; it's our everyday commitment.
Online betting and gaming are a form of modern entertainment — much like watching a film or playing sport. But like any form of entertainment, it needs boundaries. KojkaAt Kojka, we believe responsible gaming means enjoying yourself within your own limits — both financial and time-wise.
Responsible gaming isn't just about you — it's about your family too. When gaming shifts from entertainment to habit or addiction, it can have a negative impact on relationships and finances. That's why taking action while the problem is still small is the wisest thing to do.
Kojka offers a range of guidelines and tools to help you stay in control at all times — from deposit limits to full self-exclusion, everything is right at your fingertips.
Remember: winnings from gaming are never a guaranteed source of income. Every bet carries risk, and losses are always possible. Only bet what you can afford to lose without affecting your daily life.
Kojka's responsible gaming team is available 24/7, seven days a week. If you or someone you know has concerns about gaming, reach out — no judgment, just help.
Most importantly: there's no shame in admitting you have a problem. Asking for help takes courage — it's not a weakness. Kojka is always here for you.
These tools are right in your hands. Activate them anytime, from anywhere.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be exceeded. Reducing your limit takes effect immediately — increasing it requires a 24-hour waiting period.
Set a maximum loss limit for a given period. Once you hit that amount, your session ends automatically — helping you break the cycle of chasing losses.
Decide in advance how long you'll play each day. You'll get a warning when the time is up, and your session will end automatically. Stay in control of your time.
If you need a short break, choose a cooling-off period — from 1 day up to 6 weeks. Your account will be temporarily suspended, not permanently closed.
For a longer break, choose self-exclusion — from 6 months up to permanent. During this period, you will not be able to log in and will receive no marketing messages.
A reminder pops up at set intervals — showing how long you've played and how much you've won or lost. It helps you stay grounded in reality.
| Tools | Duration | Time to take effect | Can it be cancelled? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (to reduce) | After 24 hours (to increase) |
| Loss Limit | Daily / Weekly | Immediately | When the Period Ends |
| Session Limit | Daily | Immediately | Yes, anytime |
| Cooling-Off | 1 day – 6 weeks | Immediately | No, not before the period ends |
| Self-Exclusion | 6 months – Permanent | Within 3 minutes | Eligible to apply after 6 months |
If you notice these signs in yourself or someone you know, please seek help. These are not signs of weakness — anyone can find themselves in this situation.
Ask yourself these questions. If you answer "yes" to most of them, it's time to seek help.
If you find yourself choosing the first or second option more often, please reach out to Kojka Support.
Set your gaming limits in just a few minutes.
Log in to your Kojka account. Whether on the mobile app or website, you get the same great experience.
Click the profile icon and go to "Account Settings" or "Responsible Gaming".
Choose a deposit limit, loss limit, or time limit — pick what suits you and set your amount.
Click the Save button. Changes take effect immediately. You'll receive a confirmation by email.
For immediate help: If you need a quick self-exclusion, type "EXCLUDE" in live chat — our team will close your account within 3 minutes.
Stick to these simple rules and gaming will always stay fun.
At the start of each month, set aside a fixed amount for gaming. Once that amount is gone, stop.
Set a time limit before you start playing. When the time is up, stop immediately — don't tell yourself "just a little longer."
Gaming is not a way to earn money. Winning is a bonus — entertainment is the goal. Keep that mindset at all times.
Don't chase your losses by betting more. If you're on a losing streak, take a break — that's the smartest move.
Avoid gaming when you're tired, in a bad mood, or under the influence — poor decisions are far more likely in those states.
Don't let gaming harm your family or social relationships. Nurture a fulfilling life beyond gaming.
No matter how small the issue — reaching out for help is always the right call.
24/7 live chat and email support available. Talk to us in Bangla — no judgment, ever.
An internationally recognised organisation specialising in problem gambling support.
Expert advice and support for overcoming gaming addiction.
Tell the people closest to you. Their support is often the most effective.
Kojka strictly enforces an 18+ policy. Even so, if you have younger family members at home, taking extra precautions is always a good idea.
Let gaming be a source of fun, not stress. Use Kojka's safety tools and set your own limits.
18+ only · Play responsibly · Help is always available