🔒 Data Protection

Kojka Privacy Policy – Our Commitment to Protecting Your Data

Every piece of data you share with Kojka is protected to the highest industry security standards. Find out exactly what data is collected, why, and how — all clearly explained.

Last Updated: 1 January 2026 Version 3.1

How Kojka Protects Your Data

Kojka protects your privacy through six core principles.

SSL Encryption

Every connection on Kojka is secured with 256-bit SSL encryption — the same level of security used by leading financial institutions.

No Sale of Data

Kojka never sells your personal data to third parties — full stop. This is a core principle we never compromise on.

Minimal Data Collection

We collect only the information necessary to provide our services. No unnecessary data is ever requested.

Secure Data Storage

All your data is stored in encrypted databases, with regular security audits and continuous monitoring in place.

You Are in Control of Your Data

You can view, correct, or request deletion of your data at any time.

Marketing Opt-Out

You can unsubscribe from Kojka promotional messages at any time.


01. Introduction & Scope

This Privacy Policy ("Policy") describes how Kojka How the platform collects, uses, stores, and protects your personal data. This policy applies whenever you use our services through the Kojka website, mobile app, or any other channel.

We believe privacy is a fundamental right. Every Kojka user deserves control over their own data. That is why we are fully transparent about what information we collect, why we collect it, and how it is used.

This policy has been developed in compliance with the GDPR (General Data Protection Regulation) and international data protection standards.

By using Kojka's services, you agree to this Privacy Policy. If you have any objections to any part of this policy, please get in touch with us.

02. Information We Collect

Kojka collects data in three main ways:

a) Information you provide directly:
  • At registration: name, email address, phone number, date of birth.
  • During KYC verification: information from your national ID, passport, or birth certificate.
  • At the time of payment: mobile banking number or bank account details.
  • When contacting support: details of your messages and complaints.
b) Collected automatically:
  • Device information: browser type, operating system, screen resolution.
  • IP address and approximate location.
  • Time spent on site, pages visited, and usage patterns.
  • Date and time of login and logout.
c) From third parties:
  • Transaction confirmation details from payment providers.
  • Verification results from identity verification agencies.
  • Risk assessments from fraud prevention services.
Data Type Mandatory Purpose
Name & Email Yes Account Registration & Communication
Phone Number Yes 2FA & Payments
Date of Birth Yes Age Verification (18+)
Identity Document For KYC purposes Identity Verification
Cookie Data Partial Site Improvement

03. Purpose of Data Use

Kojka uses your information for the following purposes:

  • Service Delivery: Managing your account and enabling betting and gaming features.
  • Identity Verification: Legal compliance and age verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Security: Prevention of fraud, money laundering, and cyberattacks.
  • Customer Support: Handling your questions and resolving any complaints.
  • Service Improvement: Enhancing your platform experience.
  • Promotions: Informing you of relevant offers and bonuses (with your consent).

Kojka never sells your data to third parties for profit.

04. Data Sharing Policy

Kojka may share data with third parties in limited circumstances and under strict controls:

  • Payment Partners: bKash, Nagad, Rocket, etc. — used solely to process transactions.
  • KYC service provider: To assist with the identity verification process.
  • Fraud Prevention Services: To ensure the security of your account.
  • Legal authorities: Upon a valid court order or lawful government request.
  • Game Providers: Only the minimum data necessary to operate specific games.

A Data Processing Agreement (DPA) is signed with each third party. They may only use the data for the specified purpose.

Kojka never shares your information with advertising companies, data brokers, or for any other commercial purpose.

05. Cookies & Tracking Technologies

Kojka uses cookies and similar technologies to enhance your experience. Three types of cookies are used:

Essential Analytics Marketing
  • Essential cookies: Login sessions and security tokens — the site cannot function without these.
  • Analytics Cookies: To identify which pages are used most and where issues may arise.
  • Marketing Cookies: To show you relevant ads based on your preferences.

You can disable non-essential cookies through your browser settings, though some features may not function as intended.

06. Data Retention Period

Kojka retains data only as long as necessary. Retention periods by data type:

Data Type Retention Period Reason
Account Information Account closure + 5 years Legal Obligations
Transaction Records 7 Years In compliance with AML regulations
KYC Documents 5 Years Regulatory Requirement
Support Conversations 2 Years Service Quality Enhancement
Marketing Preferences Until consent is withdrawn User Preferences

07. Your Rights

Under GDPR and international data protection laws, you have the following rights. Kojka respects and upholds all of them:

👁️
Right to Access Your Data

You have the right to see what data Kojka holds about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may restrict the use of your data for specific purposes.

📦
Data Portability

The right to receive your data in a machine-readable format.

🚫
Right to object

You may object to your information being used for marketing purposes.

To exercise any of these rights, contact Kojka support. Requests are typically handled within 30 days.

08. Our Security Measures

To protect your data, Kojka employs multiple layers of security:

  • 256-Bit SSL/TLS Encryption: For all data transfers.
  • AES-256 Encryption: In stored sensitive data.
  • Multi-Factor Authentication: For account access.
  • Regular Security Audits: By third-party cybersecurity experts.
  • Access controls: Only authorised staff may access your information.
  • Data Masking: Sensitive information is never displayed unless required.
  • Backup Systems: Automated encrypted backups performed daily.

In the event of a security breach that puts your data at risk, Kojka will notify the relevant regulatory authority within 72 hours and inform you as promptly as possible.

09. Children's Privacy

Kojka strictly prohibits providing services to anyone under the age of 18. We never knowingly collect personal data from minors.

Age verification is carried out at the time of registration. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe a minor is using Kojka, please contact us immediately.

10. International Data Transfers

Kojka's servers are primarily located in Europe and Asia. When your data is processed across servers in multiple countries, the following is ensured at every transfer:

  • Adequate data protection laws are in place in the destination country.
  • Or bound by EU Standard Contractual Clauses (SCC).
  • Encryption is maintained across all operations.

11. Changes to the Privacy Policy

Kojka may update this policy from time to time. For any significant changes, you will be notified via email and an in-platform notification.

Continued use of Kojka following any changes will be considered your acceptance of the updated policy. It is therefore advisable to check this page from time to time.

This policy was last updated on 1 January 2026.

12. Privacy-Related Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact Kojka's Data Protection Team:

  • Email: [email protected]
  • Live Chat: Via the support button on the website
  • Telegram: @KojkaPrivacy
  • Response Time: Within 30 Business Days

Your privacy is our highest priority. We are always here to help with any questions you may have.


Most Frequently Asked Privacy Questions

All your questions about data protection — answered right here.

No, Kojka never stores your full bank account number or PIN. Only a mobile banking number or bank reference is used for payment purposes. All financial data is protected through tokenisation, meaning the original data is never stored anywhere.

Kojka complies with all legal obligations. Data may be shared in response to a valid court order or an official request from a regulatory authority. However, every request is carefully verified, and only the minimum necessary information is disclosed. Where possible, you will be notified in advance.

Most personal data is deleted when an account is closed. However, due to legal obligations, transaction records are retained for 7 years and KYC data for 5 years. This information will only be used in response to legal inquiries.

No, Kojka does not track you across other websites. Data is collected solely based on your activity within Kojka's own platform. Third-party tracking pixels and cross-site tracking are not used.

It's simple — go to Account Settings, navigate to the Notification options, and turn off "Marketing Messages". Alternatively, click the "Unsubscribe" link in any promotional message. Changes take effect within 24 hours. Please note that essential account-related messages cannot be disabled.

Read more


Your Data Is Safe — Enjoy Kojka

Join the Kojka platform, secured with world-class protection. Your privacy is our top priority.

256-bit SSL · No data selling · 24/7 Support

বাংলা